How We Impact Our Patients' Lives
We understand that our patients’ challenges can occur at any time. Our expertly trained pharmacists and nurses understand your condition and collaborate with your physician to create a transfusion plan that is designed especially for you.
24/7 ACCESS TO BILINGUAL CLINICAL PHARMACISTS AND REGISTERED NURSES
We provide personalized counseling on your medications and treatment plan 24 hours a day, 7 days a week.
SECURE PHARMACEUTICAL SUPPLY CHAIN
Our pharmacies only source blood clotting factors from world-class distribution centers. The quality and security of your medication is guaranteed.
UNDERSTANDING INSURANCE BENEFITS
We help you get the most out of your insurance benefits and achieve low out-of-pocket costs. We’ll provide upfront confirmation of coverage, including pharmacy and medical benefits.
FREE NATIONAL DELIVERY
We provide special handling for your medications.
REFILL REMINDER CALLS & AUTOMATED TEXT MESSAGING
Our patients are our top priority. We will check on you, so you won’t worry about running out of medication.
COMPLIANCE MONITORING & ADHERENCE PROGRAMS
We stay in contact with your providers to support your prescribed therapy.
HOME NURSING SERVICES COORDINATION
Our patients require high-quality care, coordination, and support. We are happy to coordinate home health nursing with reliable, best-of-class services to educate and lead you through your treatments.
We at Fidelis Specialty Pharmacy understand the challenges faced by patients with chronic disorders that require lifelong pharmaceutical treatment, and the challenges their families share.
The mission of Fidelis Specialty Pharmacy is to provide premier, patient-centered care and to promote the preservation of the patient’s right to access their specialty pharmaceuticals from the pharmacy provider of their choice.
We also seek profitable and responsible commercial success. We seek this while offering quality service and by being a leader in what we do. What we do is important. How we do it is also important: by being honest, ethical, and loyal. By being supportive and responsible citizens in the patient communities where we operate, while keeping our promises. Our work environment will be safe and productive and characterized by fair treatment, teamwork, open communication, personal accountability, and opportunities for growth and development.
Wagner A. Lemus, President
Antonio Rosas, Vice President
We're Ready to Hear More
We understand that challenges faced by patients with chronic disorders can occur at any time. Our experts are ready to assist you 24 hours a day, 365 days a year. Our specially trained pharmacists and nurses are experts on your condition and can give personalized counseling and answer questions about your specialty medications and treatment plan.
A Fidelis Specialty Pharmacy employee is available to answer any questions you may have, either during normal business hours or through 24-hour Pharmacist-on-Call support.
For non-emergency inquiries, we routinely reply in 24 hours.