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This Privacy Policy is provided by Fidelis Health Group, LLC. (Fidelis Specialty Pharmacy, “we”, “us” or “our”) to all visitors (“you” or “your”) who use the publicly available pages of the Fidelis Specialty Pharmacy site located at (the “Site”). The Site is provided to you as a service to disseminate information regarding Fidelis Specialty Pharmacy.

Fidelis Health Group, LLC. d/b/a Fidelis Specialty Pharmacy is firmly committed to protecting the confidentiality of your Personal Information. The term “Personal Information” means any information which can be used to identify you including by way of example, but not limitation, name, date of birth, mailing address, phone number, cell phone number, e-mail address, credit card information, and/or Social Security number.

“Protected Health Information” means any information related to your health or medical status, including, by way of example, but not limitation, names of your doctors, health conditions, medicines, and/or prescription information and history. In addition to this Privacy Policy, our “Notice of Privacy Practices” made available to you on the Site describes how we may use and disclose your Protected Health Information, and your rights to access and update your Protected Health Information and how to request restrictions on our use and disclosure of your Protected Health Information. To the extent any terms in this Privacy Policy conflict with any terms contained within the Notice of Privacy Practices, the conflicting terms in the Notice of Privacy Practices will control and override the corresponding terms in this Privacy Policy.

Collection and Use of Non-Personal Information
How We Collect Non-Personal Information
General Tracking Information

When you visit the Site, we may collect Non-Personal Information from you. “Non-Personal Information” means a data element or collection of data elements that by itself cannot be associated with a specific individual. Non-Personal Information includes by way of example but not limitation, the Internet browser or computer operating system you are using, your IP address or the automatic tracking of the pages of this Site that you access, and Site data collected on an aggregated, anonymous basis through web server logs and cookie technology (further described below), third-party ad servers, clear GIFs, and/or web beacons. Our web server may automatically collect this information, including your IP address, when you request pages from our server. We may also collect other information regarding your interactions with the Site.

How We Use Non-Personal Information

Persistent cookies are used to collect non-personally identifiable information such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks.

We use your IP address so that we can send data (such as the web pages you request) to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns to help us understand how you use the Site and your preferred and most frequently used Site pages and services, to provide you with better service connections and improved Site use and functionality, and to provide you with information on other services and offers that may be of interest to you. We may analyze utilization information in the aggregate for our internal purposes. We will not sell your Non-Personal Information to other companies or organizations.

We may perform statistical analyses of the traffic patterns, Site usage, and behaviors associated with our Site. We may use these analyses to generate Aggregate Data from the original Non-Personal Information. “Aggregate Data” is summary level data. Aggregate Data does not contain information that can be used to identify or contact you, such as your name, address, telephone number or e-mail address, and does not reflect the original form of the Non-Personal Information collected from you. We may sell or disclose the Aggregate Data to other companies or organizations such as the provider of your prescription benefit plan. We may engage third parties who operate a Linked Site to collect Non-Personal Information from users of that Linked Site and share that Non-Personal Information with us as part of services provided on our behalf. Linked Site providers will not have the ability to translate the Non-Personal Information they collect for us into Personal Information. Please see our Linking Policy below for more details. In some cases, we may share Non-Personal Information with third parties who provide services to us.


We may utilize a standard technology called “cookies” and web server logs to collect information about how our Site is used. A cookie is a very small text file, which often includes an anonymous unique identifier. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, the time spent at our Site, and the websites visited immediately prior to and after visiting our Site. When you visit the Site, the Sites computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browsers preferences allow it. With most Internet browsers, you can erase cookies from your hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser’s instructions or online help files to learn more about these functions.

Website Privacy Policy

Effective Date: July 10, 2013

Third-Party Usage

We may use third parties to (a) provide cookies, ad servers, clear GIFs, and web beacons that we embed in our Site, and (b) collect Non- Personal Information on your interactions with the Site. The third party will then share the Non-Personal Information, Aggregate Data, and/or other data with us.

Transfer of Non-Personal Information

All Non-Personal Information obtained through our Site is owned by us. Accordingly, if we are acquired, merge with another entity, or we divest one or more of our businesses, affiliates or subsidiary companies, the Sites, and Non-Personal Information obtained through them, may be transferred to an applicable entity for the purposes of continuation of services, in accordance with applicable law, and the Notice of Privacy Practices.

Linking Policy

Our Site may contain hyperlinks allowing our users to connect to websites owned by our third-party vendors, distributors, and providers (“Linked Sites”). You may also access our Site through a hyperlink embedded in a Linked Site. We provide hyperlinks to the Linked Sites as part of the services to enable you to conveniently access websites that may be of interest to you. Please note that once you click on a hyperlink that transfers you from our Site to a third party’s Linked Site, you have left our Site, and this Privacy Policy will immediately cease to apply to any subsequent activity on the Linked Site. We are under no obligation to notify you when you have left our Site and have accessed a Linked Site. Use of any Linked Site will be governed by the privacy policy (if any) on the Linked Site. You may, at your option, participate in surveys or provide other information to our affiliates that control a Linked Site, and that information may be shared with us or with others subject to the privacy policy terms set forth on that Linked Site. Certain Non-Personal Information that you choose to provide through a Linked Site (such as a member ID or comments) that is subsequently provided to us by the Linked Site provider in connection with a service engagement may be identifiable to us as your Personal Information. We will not share any information that we identify as Personal Information with the Linked Site provider.

Security Statement

We are committed to protecting the privacy and security of this Site. We take reasonable technical and procedural precautions to protect our data. Our Internet infrastructure is protected using industry recognized commercial security products, including current encryption technology.

No method of transmission over the Internet or storage of data on an Internet server is 100% secure. Although we use commercially acceptable and reasonable precautions to protect our data, we do not guarantee its absolute security.

Your Acceptance of this Privacy Policy

You are deemed to have assented to the terms and conditions contained in this Privacy Policy when you use the Site. You are deemed to have accepted this Privacy Policy each time you access the Site. If you do not agree to the terms of this Privacy Policy, please do not use the Site. The terms and conditions contained in this Privacy Policy are subject to and may be superseded by applicable Federal and State laws.

Changes in Our Privacy Policy

We use Non-Personal Information collected from you only within the scope of use described in this Privacy Policy. However, we reserve the right, from time to time in our sole and absolute discretion, to change, to modify, or to add terms or remove terms from this Privacy Policy without advance notice to you. Changes to this Privacy Policy will be reflected when we post a new effective date. Therefore, we recommend that you check the effective date prior to using the Website, and that you review this Privacy Policy on a frequent basis. Your continued use of the Site after this Privacy Policy has been updated, as shown in the effective date, indicates your agreement and acceptance of this Privacy Policy, including all changes made as of the date of your use of the Site.

How to Send Us Your Comments

We welcome your comments. If you have general feedback regarding this Privacy Policy, please e-mail us. Upon submission, any suggestions you make regarding the Site become our property, and we shall have the right to use any of your comments or suggestions without further permission from or notice to you.

Specific questions regarding the enforcement of this policy should be directed to: